All custom garments are made to order from scratch (custom team wear is not pre-made or held in stock). Our current production time is approximately 4-6 weeks, plus delivery. Production on all orders starts once the store is officially closed.
The store closing date is at the discretion of your team store manager and may be changed per your manager’s request. Please order on the team store within the designated time frame or it will have to be ordered separately and be subject to individual pricing and scheduling.
Other performance gear is also sold through our retail webstore at www.jlathletics.com. Retail items are not customized with team logos but are held in stock and can ship within 2-3 business days.
For sizing questions, please refer to our sizing chart linked below. Our sizing charts are recommended sizing based on the intended fit of the garment. The matrices do not account for preferred fit. You may also contact email@example.com with specific sizing questions. Complete measurements are needed in order to recommend a garment size for you.
All other questions should be directed to your team store manager:
Orders cannot be changed or canceled once the store closes. Our returns/exchanges policy can be viewed through the FAQ section linked above.